Geek Squad in Second Life
"Best Buy Co. Inc. plans to open Geek Squad Island, a spot in "Second Life" where its Geek Squad technical support workers will offer free computer advice.
The virtual world will have regular office hours (6 p.m. to 3 a.m. EDT, seven days a week). The online characters will wear white, short-sleeve button-down shirts, black pants and, of course, a badge.
Best Buy said many of its Geek Squad agents already were a part of "Second Life," a virtual 3-D world where people can gather and interact."